Is being a satisfied patient bad for your health?

The familiar expression “the squeaky wheel gets the oil/grease” suggests making a fuss gets you a head start in the competition for services. But what does it say if the successful “squeaky wheel” on the trail for the best medical services ends up with worse outcomes? That’s what data indicates in a survey of 50,000 cases. If that makes you wish you could just creep by without squeaking at all, there are less materialistic options to seeking satisfaction than medical diagnosis and testing…

Here is an excerpt from The Paradox of Patient Satisfaction – the Less Satisfaction the Better! – my most recent Huffington Post UK blog.

(Please “FB share”, “tweet”, “email” “G+″ it or “FB like” it from the HuffPost page…if you do like it!) 

“Satisfaction guaranteed (or take your love back)” sang Harold Melvyn with gusto during my halycon days as a disco DJ.

I am not sure the crowds would have boogied with quite as much gusto if Harold and his Blue Notes had been crooning “Satisfaction guaranteed (at your own risk)”.

Yet that seems to be the message the health care industry has us dancing to, according to data just published in the Archives of Internal Medicine.

Those patients who are most satisfied with what their doctors provide are more likely “to be hospitalized, accumulate more health-care and drug expenditures, and have higher death rates than patients who are less satisfied with their care”, according to a UC Davis newsletter on the study…. (Read more.)

And here, for the record…of the record!…are Harold Melvyn and the Blue Notes singing “Satisfaction Guaranteed (or take your love back!)”

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Categories: Health

Author:Tony Lobl

I write and edit articles on spirituality from the perspective of the practice of Christian Science as an Associate Editor for the Christian Science periodicals. I studied at the University of Surrey earning a BSc Hons Degree in Modern Mathematics before the teachings of Christian Science transformed my life and re-shaped my career.


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