The world-famous UK university town of Cambridge is popular with tourists and residents alike but Love Cambridge is an organisation wishing “to go the extra mile”, as the Cambridge News put it, by enhancing and improving the city for all its visitors.
To this end, local businesses excelling in customer service were recognised in an award ceremony last week and one of them was the local Christian Science Reading Room. It received a certificate as runner up in the category for Best Overall Customer Service, after Emerald Frog – the endearing name of a marketing agency – sent out mystery shoppers in August.
What do Christian Science Reading Room staff do? They certainly strive to create an atmosphere of love which includes their prayers for the community’s well-being. And they set out to help visitors find just what they’re looking for – whether it be information, a book, magazine or CD to buy – or a friendly chat about Christian Science if they’re in need of comfort or inspiration in the middle of their day.
Loving your city and loving your customers certainly would ring true with the founder of the Christian Science church, Mary Baker Eddy, who put love at the very centre of the worldwide activities of her church. She wrote in Science and Health with Key to the Scriptures, her major work on spiritually sustained health and healing: The vital part, the heart and soul of Christian Science, is Love.
This loving spirit, was clearly felt by the ‘mystery’ Emerald Frog shopper on behalf of Love Cambridge, and that recognition is gratefully received!
Another humorous and loveable frog we appreciate…